SUMMARY:

To coordinate and assign changes for driver assignments.  Take calls and resolve issues in a timely fashion.  Complete record keeping and clerical functions as assigned.

ESSENTIAL FUNCTIONS: 

  • Ensure efficient and timely completion of trip assignments, assigning drivers as operational needs required and updating information in Routematch
  • Re-assign drivers, as necessary, to cover changes in schedules and updating that information in the Routematch system and notifying appropriate managers/scheduling staff
  • Monitoring driver activity for cancellations and availability for trips
  • Answer messages regarding driver call in and relay that information to relevant staff members
  • On off hours and weekends take calls from passengers and assign trip appropriately
  • Handle driver requests for emergency assistance
  • Complete paperwork accurately as assigned

ADDITIONAL DUTIES/RESPONSIBILITIES: 

  • Perform any and all duties as assigned by the Operations Manager or Director of Operations that are consistent with this job description.

QUALIFICATIONS:

  1. Education: High School Diploma preferred.
  2. Experience:  One year transporting passengers preferred, six months or more in a dispatching position preferred.
  3. License/Certification: ability to obtain a CDL Driver’s License, Class C or B with a passenger endorsement

SKILLS: 

  • Ability to interact with passengers, co-workers, and clients in an appropriate and courteous manner
  • Computer skills
  • Able to communicate concisely and make sound decisions
  • Ability to read maps and determine the best route to a destination
  • Ability to operate and communicate over a send-receive radio

Interested candidates submit resume to:

Medical Motor Service
608 S. Clinton Avenue
Rochester, NY 14620
Fax: 585-295-8031
Email: iharris@medicalmotors.org

Apply Online 

You can start your application online. (Please note that driver applicants must meet the minimum requirements as provided above) 

Apply Now

Apply By Mail

You can download an application and submit by mail. 

Download Application

Mail to:
Attn: Medical Motor Service - Human Resources
608 Clinton Ave S.
Rochester, NY 14620