Mustaca to assume Executive Director role on April 1, 2016


Rochester, NY Medical Motor Service (MMS) today announced that William McDonald, executive director, will retire March 31, 2016. Damon Mustaca, currently director of operations, will assume the role of executive director as of April 1, 2016.

McDonald has been the agency's executive director since November, 1982. Over the past 33 years, he has grown the organization from a 26-vehicle fleet, to the leading specialized transportation organization it is today, providing nearly 50,000 rides per month to more than 15,000 clients annually across Monroe County; including services for Al Sigl Community partner agencies, United Way, Wegmans, Rochester Regional Health, Monroe County Department of Human Services, and more. He joined Medical Motor Service after working in the public and not-for-profit sectors as program administrator for Action for a Better Community for three years beginning in 1973 and was subsequently hired as program administrator for the Monroe County Office for the Aging in 1976.

McDonald is an active member of both local and national professional associations, including The Community Transportation Association of America (CTAA) where he currently serves on the executive committee. He has served in leadership capacities on numerous Boards and commissions, including the Rochester Planning Commission, Crestwood Children’s Center and the Council of Agency Executives.

"I am grateful to have spent nearly 34 years with this great organization, and deeply honored to have had the opportunity to lead it into the 21st century. I am very proud of what my MMS colleagues and I have accomplished together, expanding the organization to the leading not-for-profit transportation organization it is today," said McDonald. “As a result, the agency is operationally very sound and positioned for continued success. Damon is also prepared for this role, and he will position us well into the future. I am grateful that we have someone that we can entrust this marvelous and important agency to for leadership.”

Upon a six-month executive search process and careful review of several candidates, the company's board of directors has unanimously elected Damon Mustaca as the new executive director, effective April 1, 2016. Mustaca has served as director of operations since 2004.

“Damon is as prepared to lead this company as Bill was 33 years ago,” said long-time board member James E. Morris of Morris & Morris Attorneys. “I know that because I also had the pleasure of being part of the search committee that selected Bill more than 30 years ago. Damon’s commitment to the organization, his ability to understand the operational and community-focused aspects of the job, and his deep experiences across the entire organization uniquely qualify him to step into this role in April. I believe his vision for the company will guide Medical Motor Service for many years to come, and this gives me great confidence about the organization’s future success.”

Mustaca joined Medical Motor Service in 2002 as Manager of Special Operations, and became Director of Operations in 2004. Mustaca received a degree from the State University of New York at Brockport. He currently serves on the Community Transportation Association of America (CTAA) as a New York State Delegate.

"I am humbled and excited by this opportunity to lead Medical Motor Service, particularly during a time of increasing technological change and unprecedented opportunity," said Mustaca. "Upholding the valuable work that Bill has done over the past three decades, I look forward to working with the board and our senior leadership team to guide the organization into the future, always placing the independence and quality of life of the people we serve at the core of our endeavors."

About Medical Motor Service:

Medical Motor Service of Rochester & Monroe County, Inc. is a non-profit organization providing transportation services to children, adults, and senior citizens with specialized needs.

We provide 597,000 trips per year serving 15,000 residents of Rochester and Monroe County who are disabled and/or unable to use traditional transit services. Few, if any, non-profit organizations in the Rochester area serve as many people as Medical Motor Service of Rochester and Monroe County, Inc.

We offer a wide array of safe, accessible and affordable transportation solutions including: medical car services, shopping shuttles, senior center and elder care services and individualized contract services. As the only non-profit agency with this sole focus, Medical Motor Service plays an important role in the everyday lives of many people throughout Monroe County.